McKenzie Lloyd-Smith, Ph.D.
Innovation Consultant, UX Researcher & Strategist
Innovative Strategist.
I am a seasoned research leader, innovation consultant, strategist, and all-round sensemaker, with over 7 years of product experience.
I specialize in emerging technology, including ML/AI, and oversee complex strategic, technical and research projects for progressive companies. Through my work, I help leaders identify opportunities, product teams build valuable products, and society benefit from safe and responsible technologies.
I consult for clients including Google, the UK's National Health Service, Transport for London, and the Vector Institute, and provide expertise to globally recognized consultancies.
Subject Matter Expert.
I operate at the intersection of technology and human behavior. I hold a PhD in Management, and specialize in technology adoption. I completed my Post Doctorate at the University of Toronto, specializing in human-AI interaction.
I have given talks to teams from Amazon, NVidia, Microsoft, Notion, Government of Canada, and more.
My research has been published in peer reviewed journals, and influenced decision-makers, knowledge users, and policy-makers. It has been recognised for its impact by several international awarding bodies.
Advisor & Coach.
In addition to advising several high-growth startups, I frequently design and facilitate workshops for high-performing teams and executive leadership across diverse industries. I host ideation clinics, facilitate sprints, conduct deep-dives, and act as an advisor to a number of early-stage high growth ventures.
I currently serve as a subject matter expert for organizations including Vector Institute, and teach ExecEd classes for various MBA programmes, including University of Toronto and Schulich Business School. I frequently speak at conferences & events.
I am an innovation and strategy partner for accelerating organizations.
I work with pre-seed startups to global Fortune 50 clients, helping them translate what’s now into what’s next — driving the innovation that shapes tomorrow.
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Director of Comms, travel client
It's rare to find a consultant with the precision and dedication that McKenzie brought // His contributions are highly valued, and I fully recommend his expertise.
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Head of Research, tech client
It's been a true gift to engage with such brilliant, caring, and thoughtful collaborators. Your stellar work is greatly appreciated.
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Medical Director, healthcare client
McKenzie's approach was both insightful and optimistic. His presence was a constructive force and his commitment to improving healthcare for patients and healthcare professionals is clear.
Upcoming Event:
Building Human-Centric AI Products
What is human-centered design thinking and how does it apply to AI?
How does artificial intelligence experience (AIX) impact user adoption and product market fit?
What's the significance of AIX on the future of AI products?
Selected Work.
I help progressive businesses build products, services and strategies with profound value for their customers, employees, shareholders, and society.
UX and trend analysis for Gen-Z
Adapting a digital marketplace to align with Gen-Z trends and preferences
AI in Healthcare.
Designing and implementing cutting edge technological innovation within healthcare
Let's Talk.
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